Category Archives for "love your customers"

customer feedback questionnaire

Send a Customer Feedback Questionnaire

Send a Customer Feedback Questionnaire

Love Your Customers Tip #4: Send a Customer Feedback Questionnaire

I’d like to talk about the value of sending a customer feedback questionnaire to your audience.

You don’t want to just say you care about your customers or clients. You want to show you care about them.

And how do you do that? By better understanding them, their problems, their obstacles, and goals. Once you better understand those things, then you’re of course better able to help them solve their problems and reach their goals.

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business thank you notes

Send Business Thank You Notes

Send Business Thank You Notes

Love Your Customers Tip #3: Send Business Thank You Notes

Gratitude goes a long way in building strong relationships.

Traditionally, hand written cards were the way to express a sincere thank you. They’re still effective and they can set you apart because so few businesses still do them.

If you don’t have a physical mailing address, you can still write a handwritten note and then take a photo of the note or you with the note. There are lots of ways to get creative with this.

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